Free advice from a licensed Avicen pharmacist on WhatsApp. Ask Avicen Online, or pick your nearest Avicen pharmacy – your message goes straight to that pharmacy.
Avicen Online pharmacist
Product questions, online orders and delivery across Oman.
Opening hours may change on public holidays and during Ramadan. If a pharmacy is closed, your message will be answered when it opens – for something urgent, choose a pharmacy that is open now.
What you can ask
Choosing the right product – skincare, baby care, vitamins and supplements, OTC medicines
How to use a product, dose timing and storage
Whether a product is in stock at a pharmacy, or can be delivered
Prescriptions – send a clear photo of your prescription and the pharmacist will check it
How it works
Choose Avicen Online or a pharmacy near you.
Tap “Chat on WhatsApp” – your message is ready, just send it.
A licensed pharmacist replies in the same chat.
Please note
Not for emergencies. For a medical emergency call 9999 or go to the nearest hospital.
Our pharmacists give general product and medicine advice; they do not diagnose. Please see your doctor about a medical condition.
Share only the details the pharmacist needs. See our Privacy Policy.
Questions
Is chatting with a pharmacist free?
Yes. Asking an Avicen pharmacist on WhatsApp is free; you only pay for products you decide to buy.
Who replies to my message?
A licensed pharmacist at Avicen Online or at the Avicen pharmacy you chose.
Can I send my prescription?
Yes. Send a clear photo of the prescription in the chat. Prescription medicines are only supplied after a pharmacist checks the prescription.
Which pharmacy should I choose?
Pick the pharmacy nearest to you, or one that is open now. For online orders and delivery anywhere in Oman, choose Avicen Online.
